To add a feature, buy one add-on license for each user who will use it. The add-on licensing options available to you depend on the Microsoft or Office plan you have. To see which voice options are available to you, see the What voice features are available with my plan?
Here's a list of Teams add-on licenses and their features that you can add to your Teams subscription. See what add-on licenses you need to get voice features in Teams, depending on the plan you have. Depending on the voice features that you want, we recommend comparing whether it's more cost effective for you to switch to a plan that includes those features.
For example, for most large organizations, buying a bundle of software in a Microsoft Enterprise plan will result in lower overall cost. Typically, when you buy several add-on licenses individually instead of as part of a plan, you may end up with a higher combined cost. If you're a small or medium-sized business less than users , you have four ways to get voice features:.
To learn more, see Teams Phone guidance for small and medium businesses. If you need to use a third-party telephone service or if Calling Plans isn't available in your country or region, you can choose either Operator Connect or Direct Routing for your organization. If you're a large business or enterprise organization more than users , you have three ways to get voice features:. To learn more, see Microsoft Enterprise plans and Office Enterprise plans.
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